It wasn’t the kind of call a grocery store gets every day. A customer with a thick Eastern European accent was on the phone saying he wanted to buy several thousand cans of Red Bull. Could the store have them in stock in a few days? Also, did they have equipment to move all those stacks of energy drinks into the parking lot, where two minivans would be waiting?

When the day came, Oct. 19, 2022, employees at the Smart & Final store in San Diego sold 3,960 cans of Red Bull and 720 of Monster Energy to two men and two women, all with the same accent, and helped them wheel the pallets out back. To pay for it all — the bill came to $10,747.05 — the group pulled out piles of plastic. These weren’t credit or debit cards; they looked more like hotel-room keys. There were 25 cards in all, each with a different amount loaded onto it, and the four people took turns swiping one after another. Then, the payment complete, they drove off.

In the days that followed, people as far away as New York and Florida made panicked calls to the store. They wanted to know why their food-stamp accounts (containing their Supplemental Nutrition Assistance Program, or SNAP, benefits) had been drained at this seemingly random location in San Diego.

It would turn out that what became known as the Red Bull Crew had gotten ahold of their SNAP data and used the funds to buy the energy drinks, which they then sold online or to smaller stores. It was hardly an isolated event. From September through November of that year, the same crew, part of a criminal syndicate based in Romania, bought at least $305,274.52 in energy drinks, using SNAP account information and PINs stolen from at least 174 victims nationwide, according to court documents and federal investigators.