

Salesforce is a brand name, for executives that care about style over substance. Smart teams have been moving away from it for a while now, there are even open-source alternatives now, or commercial options that don’t require a dedicated database administrator at your company and special training to use. It’s a behemoth that will thunder when it falls.
Setting it up for a client I was immediately dead-ended by report fields that couldn’t be filtered or searched in a way that made sense, so there I am apologizing for the software on day 3.