Roku users around the country turned on their TVs this week to find an unpleasant surprise: The company required them to consent to new dispute resolution
In general, those terms and conditions are not enforceable, but that’s not why they exist. Roku knows that if they are challenged, they will probably not win in court, but it creates that first hurdle. It costs money to go to court and hire lawyers to make those arguments. And Roku is willing to pay more for lawyers, so maybe they do win. So for you, the little guy, how much can you afford to spend on a case where you might lose?
In general, those terms and conditions are not enforceable, but that’s not why they exist. Roku knows that if they are challenged, they will probably not win in court, but it creates that first hurdle. It costs money to go to court and hire lawyers to make those arguments. And Roku is willing to pay more for lawyers, so maybe they do win. So for you, the little guy, how much can you afford to spend on a case where you might lose?