[July 14, 2026] We are aware of the following bugs and issues with this patch.
🔹 [Van Gogh] During a cutscene in the third quest, Van Gogh’s backpack and canvas may appear black 🔹 [Van Gogh] During certain quests, a small light may appear to follow players 🔹 [Van Gogh] Johanna’s chair appears grey after completing the sixth quest 🔹 [Van Gogh] When completing a quest, some users may encounter a bug that causes the quest intro to play again 🔹 [Van Gogh] One of the painting titles may run off the screen for some devices 🔹 [Sunlight] Surfboard prop is not visible in Shared Memories
We appreciate your patience and apologize for any inconvenience these may cause while we work to resolve them in a future update.
[Update July 17]
<:TGCCheck:597899975548076052> The server issues mentioned above were resolved this morning. Thank you for your reports!
🔹 [Van Gogh IAP] The special teleport function on the Starry Night neck item is scheduled to release in patch 34.5, before August 31st. As long as you’ve progressed enough to visit the town of Arles during Dear Van Gogh, the item will let you revisit it any time! 🔹 [Van Gogh] Sometimes spirits from the Anniversary parade block the Quest Giver painting. 🔹 Image quality settings are not always working, which can cause devices to run hot 🔹 [Audio] Some players are experiencing distorted sound effects and/or incorrect pitch for instruments 🔹 Some players are reporting that their closet or emote menus are displaying as two columns instead of three 🔹 Some players are experiencing crashes when visiting the TGC Office area
Thank you for your patience while our team investigates your reports. We will be sending out a “Thank You” gift to all players via inbox for bearing with us while we work to resolve these issues.
[Update July 17]
🔹 We’re aware that the servers are currently experiencing delays. It may take some time for the Dear Van Gogh quest or daily quests to appear. Our team is already working to resolve the issue.