• 𝙈𝙞𝙖@quokk.au
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        7 hours ago

        He’s had like what 2 weeks and all he can say is “I’m sorry, we’re not Nazis”?

        What I want to see is accountability, I want a real explanation for how it was created in the first place. I want to know why their first 2 responses were so all over the place and didn’t explain what happened but tried to deflect. I want to see what their plans are to ensure this cannot happen again. An apology on its own doesn’t cut it.

      • 𝙈𝙞𝙖@quokk.au
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        4 days ago

        That’s disappointing to hear.

        Guess I’ll continue to not use them any more.

    • DanceMomsSavedMe@lemmy.zip
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      3 days ago

      They said it was a bank holiday and they were understaffed and that is most of the root cause of it going out as well as suspecting of using AI to make headers for their emails which is not uncommon.

      They apologized and explained it that way

    • VitoRobles@lemmy.today
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      4 days ago

      No.

      Because they don’t feel sorry about doing it on purpose, just that people didn’t like it.