If you’re thinking of sending back a disappointing gift you just received over the holidays, the return may bring even more disappointment.

Americans have grown accustomed to free returns, but a growing number of retailers are charging fees as returns squeeze retailers’ bottom lines.

Macy’s, Abercrombie, J. Crew, H&M and other companies have all added shipping fees for mail-in returns.

And it’s not just the big mall brands, either. Eighty-one precent of merchants are now charging a fee for at least some methods of returns, according to Happy Returns, a logistics company that specializes in returns.

  • XTornado@lemmy.ml
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    10 months ago

    What Amazon is that? That seems crazy.

    I can find all my real brand of what I need in there, but I am not from America tbh.

    • Akinzekeel@lemmy.world
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      10 months ago

      I have the same experience unfortunately in Europe. Was looking for a new hairdryer the other day, and it’s just endless pages of the same Chinese crap with made up brand names and fake customer reviews.

      Gave up and drove to the store instead.

      • XTornado@lemmy.ml
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        10 months ago

        That there are cheap x Chinese stuff in there yeah. But if you know the brands that doesn’t matter. Plus you an also always check the seller data is usually some weird Chinese name and address.

    • chiliedogg@lemmy.world
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      10 months ago

      You can order from a good brand, but that doesn’t stop the counterfeiters from putting on a fake label.

      Amazon does single-bin sorting of products sold by multiple sellers. So all of widget X get put in one bin and shipped regardless of the source. That encourages fake/counterfeit products because it’s impossible to trace which of the hundred companies selling the product is actually supplying the fakes.

      I watched a video somewhere on 18650 batteries, and the takeaway was that most of the batteries provided from Amazon (regardless of branding) are fake.

      • Jakeroxs@sh.itjust.works
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        10 months ago

        I worked at an Amazon warehouse for a bit and I can tell you literally everything is tracked, they have to know and just don’t care as long as people aren’t making enough of a fuss about it.

      • XTornado@lemmy.ml
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        10 months ago

        Well so far if I got any fake was a good one or good enough for me. 😅

    • KptnAutismus@lemmy.world
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      10 months ago

      it gets pretty bad when you’re looking for something specific like cable crimps. louis rossmann dod a video on that.

    • bobs_monkey@lemm.ee
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      10 months ago

      It’s BS. More often than not if Amazon doesn’t directly sell ‘x’ brand, there is some reseller selling the real brand item on Amazon, but it’s also surrounded by knockoff garbage in the listings.