• Lexi Sneptaur@pawb.social
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    1 year ago

    But half of their modern printers require a monthly paid subscription to even function. They need to stop doing that.

    • The Assman@sh.itjust.works
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      1 year ago

      Hang on, I’ve had the same Brother laser printer for 10 years. Are you telling me there are for real subscription services for printers now?

      • Darkassassin07@lemmy.ca
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        1 year ago

        Yup, a subscription that sends you ink and paper as needed (printer reports you need ink soon, sends an order automatically)

        Some are even billed per-page printed.

        If you cancel or remove your payment method: the ink you currently have stops working.

      • BearOfaTime@lemm.ee
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        1 year ago

        Yep.

        HP is especially known for pushing ink subscriptions. There was some news about it recently, which is why this article exists, he’s justifying their shitty behaviour.

      • Lexi Sneptaur@pawb.social
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        1 year ago

        There have always been for all brands, but they are usually part of a leasing contract for businesses. The new thing is that HP is trying to trick consumers into similar contracts even though most have no need for it.

      • Lexi Sneptaur@pawb.social
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        1 year ago

        HP’s own laser printers are actually still spared of this nonsense. I use their supplies for best results as I used to contract with them and did repairs on their business customer’s machines. A large number of repair requests were caused by damage from 3rd party cartridges with low quality fusers that would cause toner to clog the mechanism.

      • GreyBeard@lemmy.one
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        1 year ago

        But they do require you create an account and register the printer before it will function with their newer consumer printers.

        • PinkPanther@sh.itjust.works
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          1 year ago

          Wait, what? I’ve never heard about this before. It doesn’t change my mind that HP can go fuck themselves. I boycott because they have shit products and customer support. And I tell everyone I meet about it. Imagine me as a CrossFit vegan, only with an unhealthy hatred for HP.

          • Lexi Sneptaur@pawb.social
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            1 year ago

            Any model that comes with an HP+ free trial subscription will stop working after the trial ends. You can then go out and buy “non instant ink” cartridges for a high price or you can sign up for their monthly subscription and get new ink and paper in the mail whenever it runs low. It’s a scummy aggressive marketing tactic.