• Appoxo@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    17
    ·
    1 month ago

    Afaik Steam does refund games if you tell support that you spent time troubleshooting or waited for the launcher to download the actual files.
    Though I only think to have read about it. No concrete proof.

    • Telodzrum@lemmy.world
      link
      fedilink
      English
      arrow-up
      15
      ·
      1 month ago

      Hell, they’ve been refunding Linux users for GTAV this week because of the change to BattleEye.

    • fishbone@lemmy.dbzer0.com
      link
      fedilink
      English
      arrow-up
      12
      ·
      1 month ago

      Yeah the Steam refund 2 hour thing is just the no questions asked guaranteed refund window. You can absolutely request a refund outside of that window and they’ll be quite reasonable in most cases.

    • UmeU@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      ·
      1 month ago

      Years ago, I tried cities skylines on a sort of shitty PC… spent at least 8 hours trying to get it to work, then just gave up.

      Requested a refund and it was granted almost immediately.

      I bought a better PC and repurchased, and not it runs fine but the game itself is pretty mod dependent and I have spent more time installing and uninstalling mods than actually playing the game.

      So yes, ask for a refund and you will probably get it even outside the 2hour window.