We’ve all been there. Something goes wrong, so you call customer service. What answers is a bizarre, arcane mess of an answering machine where you have to puzzle out exactly how company x categorizes customer issues when all you want is to talk to a human being. Saying “Complaint” cuts through all of that, but you might need to wait on hold for a bit. Just make sure you’re nice to the person on the other end.

  • captainastronaut@seattlelunarsociety.org
    link
    fedilink
    English
    arrow-up
    6
    ·
    3 months ago

    I just curse out the machine voice with all my pent-up frustration until it sends me to a real person and then it’s easier to be kind to the person who rescued me from robot hell.

    • corsicanguppy@lemmy.ca
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 months ago

      I’ve used this.

      Clearly and plainly curse once. Just a simple

                Fuck
      

      …and it seems* to get me somewhere.

      *SurvivorBias, probably, but don’t make it weird.

    • shalafi@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      1
      ·
      3 months ago

      This used to work better, but some places still detect curse words and cut through the phone tree.