“I can tell you that the people that are doing it aren’t the people who are coming here because they’re looking for a sandwich because they’re hungry,” said Ravi Ramberran, “It’s the people who are not afraid of consequences period.”
In the wake of the increase in dine and dashers, Ramberran said his restaurant has ramped up how they deal with it.
“We blast them on Facebook, we hold them, we make them wait for the cops…We do what’s in our power to do.”
Businesses prefer tipping because they don’t need to provide benefits or scheduling for their employees. When they are slow, they aren’t paying for all the staff hanging around. When it is busy, they still aren’t paying their staff, but they have even more because people want to work for tips when it is busy. And when their employees act up, the customers are the ones who deal with it.
Tips let businesses staff for peanuts while punishing their employees with terrible schedules so they quit instead of being fired and getting unemployment.
Businesses love tipping culture.