Not as though I do any other kind but it still fucking sucks, play by play, this is what happened:
I spent a good hour curating my basket and got ready to check out. I had the option to check out as guest or log in to my existing account.
I got a bad feeling about this site in case I lost my entire basket, this has happened often enough that it’s something I now feel nervous about, but it will probably make returns easier, better log in to be on the safe side.
That’s weird. Seems I already have an account, but no password to be found. No matter, I go to reset it.
They send a reset email, I follow the instructions, reset my password, and it asks me to log in again. Alarm bells start ringing. I ignore them. I click log in.
Session expired.
All my shit is gone.
I fucking knew this would happen.
I furiously cmd + shift + T and add all my stuff back, but I only have half the items, seems I hit the tab history limit. Fucking killl meeeeeeeeeeee.
Then I spend another half an hour pain stakingly scrolling through my history and re-adding each item one by one until finally I’m done, ready to check out again. So I go to checkout.
I see the option to register for a premium account and get free next day shipping and unlimited free returns. Interesting. I figured I was intending to return a lot of this stuff anyway, and I need it soon, so for a few extra quid why not.
As soon as I added premium to my basket and went to pay, it asks me to login again. Jesus Christ not this again. I quickly open up all of my shit in other tabs, just in case, but it doesn’t happen. Actually what happens is all the shit I added originally is instantaneously retrieved from the ether, and now I have double of everything. That’s not the worst that could have happened, at least, but I wish I could get that half hour of my life back.
Then I see the option to pay later by Klarna. Nice. As I said, probably going to return a lot of this stuff, so may as well buy now, return what I don’t want and pay the balance.
Klarna opens a new window, and nothing loads. Fine. I’ll pay by card. Let me try the Amex.
Payment declined.
Bullshit, I watched you, you didn’t even try to take the payment. But whatever. I’ll try again with another card.
Payment declined.
Fuck you, I know you didn’t even try. I know I have money. Probably my shitty furry browser being shit again, so instead I open Chrome and go through all this again.
I log in, go to checkout, figure I’ll try Klarna again, and damn. Klarna is registered to my old phone. They want me to take a photo of my face and upload my driving license to reset it. I don’t know how long that’s going to take. I can’t be fucked. It’s 11.30pm now and I look like complete shit. Let’s try my cards again.
Payment declined. Try the other one, same thing. Shit. Guess it’s Klarna then.
I go through all the 2fa again, take a photo of my driving license, take a photo of myself looking like Ted Kasckinski and wait, and thankfully the whole thing clears in like 2 minutes. God damn though, this shit took me over an hour.
Anyway thanks for coming to my TED talk.
The worst websites are probably the ones that don’t actually relocate you to a separate page when you click on a link. Like if you click on “shop,” it’ll go to the shop interface, but no additional page has been created in your history. Because when you accidentally exit out of that single tab, you’re unable to see what your browsing history looks like because all it does is display that single page entry.
I don’t know anything about frontend development but I’m pretty sure they don’t even have an excuse these days. I think there’s an API where they can fake browser history to correspond to pages you navigate to within a single page application. That way they can still do everything through a single “page” but you still get real browser history / ability to refresh.