nanoUFO@sh.itjust.worksM to Games@sh.itjust.worksEnglish · 2 years agoSTEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2twitter.comexternal-linkmessage-square53linkfedilinkarrow-up1521arrow-down14file-text
arrow-up1517arrow-down1external-linkSTEAM starting to issue refunds for players over the 2h playtime limit due to PSN on Helldivers 2twitter.comnanoUFO@sh.itjust.worksM to Games@sh.itjust.worksEnglish · 2 years agomessage-square53linkfedilinkfile-text
minus-squarescutiger@lemmy.worldlinkfedilinkEnglisharrow-up49·2 years agoThe two hour limit is for automated refunds. Under two hours, you’ll get your money back with no questions asked. Above that, it’s on a case-by-case basis.
minus-squareInFerNo@lemmy.mllinkfedilinkEnglisharrow-up4·2 years agoI have 3 hours of playtime on ARK, which was 3 hours of going through settings, loading screens and crashes, and they have refused a refund.
minus-squareNo_@lemm.eelinkfedilinkEnglisharrow-up7arrow-down1·2 years agoLike the other comment says, the first refusal is automated, you need to resubmit to get it seen by a person
minus-squareInFerNo@lemmy.mllinkfedilinkEnglisharrow-up3·2 years agoIt wasn’t the automated process unfortunately
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The two hour limit is for automated refunds. Under two hours, you’ll get your money back with no questions asked. Above that, it’s on a case-by-case basis.
I have 3 hours of playtime on ARK, which was 3 hours of going through settings, loading screens and crashes, and they have refused a refund.
Like the other comment says, the first refusal is automated, you need to resubmit to get it seen by a person
It wasn’t the automated process unfortunately