• Railing5132@lemmy.world
    link
    fedilink
    arrow-up
    24
    ·
    10 months ago

    Paramount+ is such hot trash. I tried a free trial after Amazon Prime went apeshit with ads one day as I was finishing up DS9. The app kept crashing my FireTV, wouldn’t play, would randomly change languages and the only solution was to “keep going back seasons and episodes until you find one in your preferred language and then just fast forward until the episode you want.” I had to go back 3.5 seasons - I don’t got time for that shit.

    They asked me to complete a survey when I canceled the trial after 35 minutes. I was… not polite. I may have suggested that any programmers guilty of releasing code so incredibly damaged into a production environment should commit seppuku.

    • numberfour002@lemmy.world
      link
      fedilink
      English
      arrow-up
      6
      arrow-down
      1
      ·
      10 months ago

      I may have suggested that any programmers guilty of releasing code so incredibly damaged into a production environment should commit seppuku.

      To be honest, my anecdotal experience is that any feedback with this sort of nonsense is removed from the data set. It’s pretty easy to spot and right or wrong, it would be considered noise or an outlier at best.

      • Railing5132@lemmy.world
        link
        fedilink
        arrow-up
        8
        ·
        10 months ago

        I’m certain it didn’t get read, just as I’m certain any negative feedback gets similarly binned. It was far more catharsis for me than any misguided belief that anyone would see or even (lol) act to make their product better.

        • spikespaz@programming.dev
          link
          fedilink
          arrow-up
          1
          ·
          10 months ago

          That’s why you should throw in only one or two snide remarks (suggesting commit seppuku) to ensure that you provide them professional criticism that makes it past the filters to a human, and then carefully insult the human.

      • Fal@yiffit.net
        link
        fedilink
        English
        arrow-up
        1
        ·
        10 months ago

        Fwiw we have a feature that lets people type out a message on our website and it shows up immediately and directly in our slack channel. I work for a major tech company you’ve for sure heard of

        • numberfour002@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          10 months ago

          Unhelpful or unconstructive feedback? That is almost always filtered out before it ever sees the eyes of anybody important or anybody that could do anything about it.

          Negative feedback, but which is actionable or actually insightful? More often that not (again in my anecdotal experience), that’s actually given some weight.

    • thepreciousboar@lemm.ee
      link
      fedilink
      arrow-up
      3
      ·
      10 months ago

      Their app is really the worst I’ve seen. Not only is as buggy as you say, some months ago they added a circle in every episode for the age rating, and when you pause the circles in inscribed in a black square. They cannot even implement transparency on their menu lol. This is not a lack of resources or funding, it’s just plain incompetence. I only have it because paramount+ is freely included in another subscription and it’s the only place I could fins nutrek, otherwise I wouldn’t give it a cent.