I recently updated Media Encoder from v26.0 to v26.0.2. Now it displays a popup requiring a free trial. Other applications (Acrobat & Photoshop) run properly. I have tried…

  • Update hosts file with the latest entries. No change.
  • Revert to v26.0. That version now also displays the free trial popup.
  • Block Internet access for Media Encoder. It then hangs on a popup requiring Internet access.
  • Run Media Encoder as administrator. No change.
  • Restore and re-patch Media Encoder both with and without the “good patch” option. No change.
  • Do the WinTrust > reboot > un-WinTrust > reboot dance. No change.
  • Completely clean, reinstall, and patch Creative Cloud and all Adobe applications. No change.

I have read through the entirety of the wiki and guides and can find nothing to resolve this issue. Maybe I missed something. Can anyone offer assistance? Thanks.

  • Mean_Plantain_7909@lemmy.dbzer0.comMEnglish
    1·
    9 days ago

    There are no issues with Media Encoder.

    If you had followed all steps in the Troubleshoot Section, then the last thing you would have done would have covered it as a last resort, although if all patched properly then free trials should not be appearing.

    Your claim isn’t valid either, nothing for Media Encoder changed between versions, and both use the same patching methods. So that difference does not prove anything in terms of functionality.

    If you believe there is an issue, you should be providing your patch log output. That clearly shows what was and wasn’t patched and helps identify or clarify any actual problem instead of relying on assumptions.

  • GagginDragon@lemmy.dbzer0.comEnglish
    1·
    1 month ago

    Can confirm, I have the same issue. Frustrating considering I checked the compatibility and this version is listed as compatible.

  • Trackah123@lemmy.dbzer0.comEnglish
    1·
    26 days ago

    I guess GenP needs to be updated, i believe v4.0.1 was coming? i had the same issue but the Repack by m0nkrus release seemed to work fine with latest version of Media Encoder.

    • Mean_Plantain_7909@lemmy.dbzer0.comMEnglish
      1·
      9 days ago

      GenP doesn’t need an update for this.

      Monkrus releases are essentially prepatched using the same underlying methods, just packaged as standalone installers. Because of that, the setup and install environment can differ slightly compared to doing a normal install and patching it yourself with GenP.

      So a repack working doesn’t confirm an issue with GenP, it usually points more toward a difference in setup or configuration on your side rather than a problem with the patching itself.