So, obviously, if you go to a brick-n-mortar store and buy something there, it counts as a sale for the store, with stores that don’t get enough sales often closing. But if I order something online from, say, Best Buy and pick it up in store, how is that tracked? Does it count as a sale for the store, even though I didn’t actually buy it there? If not, do companies use a separate metric (ie this store doesn’t get as many sales, but people still come in to pick up stuff, so we’ll keep it open)?
That makes the most sense to me. The employees have to receive, process, package and deliver that to a person, which is pretty in store heavy.