Yeah, I’ve had to do volume licensing before and this whole support spiel is bs. Big companies hire support firms like Tata Consulting Services or smaller firms for end user support. Medium businesses sometimes do that or have in house IT handle it. I’ve never heard of anyone ever getting paid support from Microsoft. Don’t even know how one would go about hiring it.
FWIW, buying a Windows license doesn’t allow actually get you any kind of support - you still gotta pay for that. The license is just the shakedown.
Source: a guy that deals with this bullshit once a year at renewal time
Yeah, I’ve had to do volume licensing before and this whole support spiel is bs. Big companies hire support firms like Tata Consulting Services or smaller firms for end user support. Medium businesses sometimes do that or have in house IT handle it. I’ve never heard of anyone ever getting paid support from Microsoft. Don’t even know how one would go about hiring it.